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Jane for Clients Mobile App

Give patients a simple way to manage care

The Jane for Clients mobile app gives patients in Canada and the US one simple place to communicate with your clinic, rebook appointments, and keep up with their care.

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Overview

Your patients want to feel connected to their care

With the Jane for Clients mobile app, patients have one place to manage their care in the moment. They can easily see upcoming appointments, rebook, and reply to messages without adding any extra work to your plate.

Here’s what sets Jane’s patient app apart:

Increased rebooking and ongoing care management
Less time spent chasing patients over the phone and email
Accessible care when patients need it, day or night
A secure and familiar experience your patients trust

Benefits

Support stronger patient relationships

The Jane for Clients mobile app helps patients book, communicate, and stay connected, while reducing the everyday to-do’s and follow-up tasks that can slow your team down.

Healthcare app interface showing a phone notification about a new message from a practitioner, and a chat conversation where the practitioner shares a "Top 10 Exercises" resource with a patient named Mel

Engagement

Stay top of mind between visits

With your clinic directly on your patients’ phones, it’s easier for them to manage their care whenever, wherever. Jane’s mobile app ensures that taking the next step is just a tap away.

Help patients rebook and manage appointments in a few taps
Send and receive real-time notifications for new messages
Coming soon: Patients can join a waitlist if preferred times are unavailable

Healthcare appointment booking app interface showing sign-in form and upcoming appointments schedule

Efficiency

Spend less time chasing

Patients can proactively check appointment details, respond to messages, and manage their own care, meaning your team spends less time on back-and-forth phone calls and emails.

Keep upcoming appointments visible at a glance
Organize secure messages into one thread
Reduce account access requests with one simplified login

Flexibility

Give patients new ways to connect

Jane’s mobile app extends your existing online experience, offering patients a flexible way to manage care on their terms. At home or on the go, everything stays connected.

Give patients one secure login across all their Jane clinics
Offer the ability to book or reschedule in just a few taps
Join online appointments and respond to messages directly in-app

Trust

Customize your in-app experience

The mobile app features your logo, photos, and custom booking flow so you can provide a familiar experience that helps patients feel confident and cared for.

Put your logo, practitioner profiles, and clinic details front and centre
Maintain a consistent and familiar experience across web and mobile
Provide secure and centralized access to care details

Patient App Capabilities

Built for clinics like yours

Single Login

A single secure Jane ID lets patients access multiple clinics without juggling accounts.

Appointment Management

Patients can view and manage all upcoming visits, reducing confusion and front desk interruptions.

In-App Booking

Let patients book and reschedule appointments quickly, based on your real-time availability.

Telehealth

Clients can join virtual visits directly from the app, reducing technical friction and late starts.

Secure Messaging

Patients can receive and respond to secure messages without extra emails or phone calls.

Push Notifications

Patients get instant alerts for new messages so they can respond right away.

File Sharing

Share treatment plans, progress photos, and helpful documents right inside message threads.

Clinic Customization

Your logo, practitioner photos, and clinic details are all in-app, creating a familiar client experience.

Dedicated Support

Both your team and your patients get direct access to Jane’s friendly support team for help.

Testimonials

Loved by 240k+ practitioners

We built Jane to ease the admin load, and practitioners have noticed. With a 4.8-star rating on Capterra and 450+ reviews, Jane is trusted by clinics like yours every day.

Jane for Clients saved me from having to communicate with clients via email or text, having to send booking reminders, and it’s allowed clients to have one single sign on, they don’t have to redo their password every time, and they get to book simple and easy and get their treatment plans in place, which has been such a game changer for the clinic as well.

Melanie E., Manual Osteopath

As a patient I find it so easy to book and reschedule when it’s feeling top of mind without having to call and email. As a clinic owner, I find it’s made so much less admin time for me. Convenience for patients, capacity for clinicians — it’s a win-win.

Emma J., Owner, Press Play Physiotherapy and Pilates

As clinic owners, we want to make it so easy for our patients to be able to book and have barrier-free to access their healthcare, and that’s why I love this app.

Manju A., Chiropractor & Coach, Clinic Accelerator

Explore community stories

Resources

Access thoughtful resources for managing your practice

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Toolkit

Share the App with Your Patients

Use our toolkit to get customizable social posts and a printable QR code poster that can help your patients get set up in the app.

Get the patient app toolkit

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Guide

Jane's for Clients Mobile App: Help Hub

Find all of our patient guides about the app in one place.

Browse all patient app guides

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Guide

Jane for Clients Mobile App: Guide for Clinics

A guide to understanding, promoting, and helping patients get the most out of Jane’s mobile app.

Help your patients get set up

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Why Jane

Designed for the way you provide care

Less admin, more time

Jane’s all-in-one, easy-to-use software reduces admin so you can focus on doing your most impactful work.

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Flexible by design

We know every practice is different. Jane was built to meet the unique and changing needs of your business.

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Better patient experiences

Jane makes it easy for patients to keep up with their care, creating great experiences time and time again.

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Helpful human support

When you join Jane, you get an expert team and community of helpful people committed to your clinic’s success.

Frequently asked questions

No, the app is free for patients. The one requirement is that online booking is enabled for your clinic and the patient already has an account with a username and password to log in with.

New patients may have the Jane app already on their phones. But they’ll need to have an account with your clinic already set up before they can link it in the app.

Not yet. The mobile app is built for the patient side of Jane. That said, you can add Jane as a shortcut on your phone's home screen for single-tap access to the full staff experience. It works a lot like an app. Here's how to set that up

Patients can add any clinic they already have a username and password with. Here's some step-by-step guidance to help them get going.

The mobile app is currently available in Canada and the US through Apple’s App Store or the Google Play Store. If your clinic is based elsewhere, it won't appear in the app just yet.

Get Started

Run your practice with Jane

Ready to make the day-to-day feel easier? Jane is here to help.