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Online intake form

Collect patient history before the first visit

Customizable digital forms clients complete on any device, before they arrive, with every detail saved directly to their chart.

OVERVIEW

Reduce front desk work and save time for care

Jane's intake forms collect details like health history, consent, insurance, and even payment method, so you’re fully prepared before the first appointment.

Here’s what sets Jane’s intake forms apart:

  • Intake forms sent automatically at time of booking
  • Customizable templates across disciplines and clinic types
  • Consent, history, and payment information collected early
  • Information saved directly to charts without manual entry

Benefits

Intake that keeps patient charts accurate from the start

Jane handles the back-and-forth of intake, so your team doesn't have to. Forms are sent right when the patient books, reminders go out automatically, and completed responses are documented directly in the client record.

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Templates & Customization

Customize a template to make it yours

Every practice has a different intake process. Jane’s intake form template library gives you a starting point that you can edit for the needs of your clinic and be updated anytime.

  • Choose from clinic-wide or discipline-specific templates
  • Customize questions, wording, and required fields
  • Add multiple forms into your intake process at time of booking
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Automation & reminders

Automate forms and reminders

Once your intake process is set up, Jane takes it from there. Forms go to clients when they book, and reminders are sent automatically. No paperwork, manual data entry, or delays.

  • Send forms right away when patients book appointments
  • Follow up with automatic reminders to complete intake forms
  • Retain the option to send forms manually whenever needed
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Simple for clients

Ensure an easy patient experience

A smooth intake experience makes a great first impression on new patients. Plus, you show up to the first appointment informed and prepared so you can make the most of your time.

  • Patients complete forms on any device, at home or on the go
  • No scanning, uploads, or manual data entry for your team
  • Forms are clear, straightforward, and easy to navigate
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Collect what you need

Get critical patient information early

Intake forms give you everything you need before the first appointment starts. Collect more than just health history, so your visits start with care conversations, not paperwork.

  • Capture consent to treatment ahead of the appointment
  • Save health histories from intake directly to your patients’ charts
  • Collect insurance and credit card information if needed
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Secure by design

Keep data protected from the start

When clients share personal health information, they're trusting you to keep it safe. Jane is HIPAA and PIPEDA-compliant, storing all forms securely, with custom access limits.

  • Save information from completed forms directly to the client's chart
  • Responses are encrypted, stored securely, and HIPAA/PIPEDA compliant
  • Set permission-based access controls for who can view records

Intake form capabilities

Built for clinics like yours

Customizable Templates

Build intake forms from Jane's library or create your own from scratch.

Automated Forms

Intake forms are sent automatically when a patient books. No manual work required.

Automatic Reminders

Clients get an automatic reminder if forms aren't completed before their appointment.

Consent Capture

Collect consent to treatment before the visit and keep it linked to the patient’s chart.

Cards on File

Collect insurance details and, if needed, credit card information right in the intake form.

Available on Any Device

Clients can complete forms on mobile, tablet, or desktop with no app download required.

Direct Chart Integration

Completed forms are saved automatically to the patient’s record for an accurate health history.

Secure Storage

All responses are encrypted and compliantly stored based on local regulations and requirements.

Custom Permissions

Set permissions to manage which staff members can view or manage patient intake records.

How it works

Make your intake
process a breeze

1. Build your form

Start with a template from Jane's library or create your own with customized questions, consent language, and required fields.

Settings interface showing intake forms list with New Form button highlighted in circular overlay

2. Set your rules

Choose if forms go out automatically or manually, by discipline, appointment type, or staff member.

Settings interface for editing an intake form with fields for name, automatic or manual prompting, and validity duration

3. Forms are sent automatically

When someone books, Jane sends the intake form by email along with an automatic reminder 24 hours before the appointment.

Appointment confirmation for 90 minute massage with Frank Warren on Sunday March 15 at 9:10 PDT at The Village location, with calendar subscription button and online intake form instructions

4. Patient completes the form

Patients fill out the form on any device before their visit, along with insurance details and payment information if needed

Screenshot of a multi-step intake form showing Profile Information as Step 1 of 5, with fields for name and email, and a preview of upcoming steps including questionnaires with body chart and consents

5. Details are saved

Completed responses are saved directly to the patient’s record in Jane without manual entry or uploading.

Medical scheduling interface showing Avery Chan's profile with highlighted October 15 New Patient Intake appointment
Settings interface showing intake forms list with New Form button highlighted in circular overlay Settings interface for editing an intake form with fields for name, automatic or manual prompting, and validity duration Appointment confirmation for 90 minute massage with Frank Warren on Sunday March 15 at 9:10 PDT at The Village location, with calendar subscription button and online intake form instructions Screenshot of a multi-step intake form showing Profile Information as Step 1 of 5, with fields for name and email, and a preview of upcoming steps including questionnaires with body chart and consents Medical scheduling interface showing Avery Chan's profile with highlighted October 15 New Patient Intake appointment

Testimonials

Loved by 240k+ practitioners

We built Jane to ease the admin load, and practitioners have noticed. With a 4.8-star rating on Capterra and 450+ reviews, Jane is trusted by clinics like yours every day.

Silver 2026 Stevie Winner for Sales & Customer Service
Software Advice Front Runners 2026 award badge
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Capterra 4.8 star rating

I've been in love with Jane since 2017! I love all the automations. I love the intake forms. I love that consent is captured up front. I love the ability to create my own templates. I could go on for days!

Melanie T.  Speech-Language Pathologist

Resources

Access thoughtful resources for managing your practice

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Blog

Intake Forms Done Right: How to Make a Great First Impression

Ensure your patient experience is authentic and meaningful from the very first moment.

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Guide

Intake Forms, Charts, and Consent Templates

Learn more about what's available in Jane's template library for your practice.

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Tutorial

Setting Up Online Intake Forms

See how to build, customize, and automate intake forms so client information arrives before they do.

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Why Jane

Designed for the way you provide care

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Less admin, more time

Jane’s all-in-one, easy-to-use software reduces admin so you can focus on doing your most impactful work.

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Flexible by design

We know every practice is different. Jane was built to meet the unique and changing needs of your business.

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Better patient experiences

Jane makes it easy for patients to keep up with their care, creating great experiences time and time again.

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Helpful human support

When you join Jane, you get an expert team and community of helpful people committed to your clinic’s success.

Frequently asked questions

Jane's template library includes clinic-wide and discipline-specific options for inspiration. You can also build your own and customize questions, wording, and required fields to match your practice.

You can set forms to send automatically when a patient books, so there's no manual follow-up required. You can also send them manually whenever needed.

Jane automatically sends a reminder 24 hours before the appointment, so your team doesn't have to chase it down. And if you want a fuller picture of what's outstanding, the Patient Forms Report lets your team keep tabs and take action where needed.

Patients can complete intake forms at home or on the go with any device (phone, tablet, or desktop) before their appointment.

Completed forms save directly to the client's chart. No scanning, uploading, or manual data entry needed.

Jane's intake forms support consent capture before the appointment, with responses saved directly to the client's record.

Intake forms can optionally collect insurance details and credit card information through Jane Payments, which meets PCI compliance standards.

Jane is designed to be HIPAA and PIPEDA-compliant. All responses are encrypted and stored securely, with permission-based access controls to manage who can view client records.

Jane supports clinic-wide and practitioner-specific intake forms with shared records and role-based access, so the setup works whether you're a solo practitioner or part of a larger team.

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Get started

Run your practice with Jane

Ready to make the day-to-day feel easier? Jane is here to help.